Privacy Policy
Your privacy matters to us. This policy explains what data we collect during the beta program, how we use it, and the controls you have over your information.
Last updated: April 22, 2026
Bluefork ("we", "us", or "our") is committed to handling your data responsibly. This Privacy Policy applies to Bluefork's beta platform and explains what information we collect, how we use it, and the choices you have. By participating in the beta program, you agree to the practices described here.
Contents
Information We Collect
During the beta program, Bluefork may collect the following information:
- Account information — name, email address, username, profile details, and account preferences.
- Usage analytics — onboarding progress, feature interactions, session activity, agent usage, clicks, and performance logs.
- Order & conversation data — the messages you exchange with the restaurant assistant, the items you browse and order, dietary and allergen preferences you tell us about, and the table or phone session the order belongs to.
- Third-party service metadata — limited metadata from connected services to enable integration, synchronization, security, and troubleshooting.
Beta data may be accessed by authorized personnel where necessary for support, debugging, quality review, abuse prevention, or incident response.
How We Use Your Information
Information collected during the beta may be used for:
- Beta operations, personalization, debugging, support, and security monitoring.
- Analytics and product improvement.
- Taking, preparing and fulfilling your orders, and answering menu questions.
- Review by authorized personnel where reasonably necessary for support, troubleshooting, model quality evaluation, abuse prevention, or incident response.
Data Protection & Security
Bluefork uses reasonable safeguards to protect your information, including:
- Encrypted communications.
- Role-based internal access controls.
- Secure storage and operational monitoring.
Some technical logs, support records, and system backups may be retained for security, audit, legal, and operational reasons even after you disconnect or close your account.
Your Data Choices
You have the following controls over your data:
- You may disconnect supported third-party accounts at any time from your settings.
- Some beta data, support logs, and system records may be retained for legal, security, audit, and operational purposes in accordance with Bluefork policies.
To raise a data request or concern, contact us at privacy@example.com.
Acceptable Use
When using Bluefork you agree not to:
- Attempt to disrupt the platform, interfere with system operations, or bypass technical restrictions.
- Access another user's data, content, or account without authorization.
- Upload unlawful, abusive, infringing, harmful, or malicious content.
- Publicly disclose confidential product details, screenshots, unreleased features, or recordings unless Bluefork has expressly approved it.
Analytics & Tracking
Bluefork may track the following to improve the service:
- Activation, onboarding completion, agent usage, social events, and retention signals.
- Error rates and system health indicators.
These analytics help the product team measure adoption, identify friction points, and prioritize improvements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@example.com
- Website: example.com
Changes to This Policy
We may update this Privacy Policy during the beta program. When we make material changes, we will notify participants via email or an in-app notice before the changes take effect. Your continued use of Bluefork after that date constitutes acceptance of the updated policy.